Returns and refunds

Returns & Refunds Policy

All artworks are printed on demand and produced especially for you in partnership with our print service, a professional fine art printing studio.

Because each piece is made to order, we ask you to read the information below carefully.

Made-to-order prints

As prints are created specifically for each order, we’re unable to accept returns or offer refunds for changes of mind or incorrect size selections once production has begun.

Damaged or incorrect items

If your artwork arrives damaged, faulty, or different from what you ordered, please contact us as soon as possible.

• We may ask for a photo to help assess the issue
• Once confirmed, we’ll arrange a replacement or refund, depending on the situation

Our print service works to high production standards, but in the rare event something isn’t right, we’ll make it right.

Print variations

Please note that slight variations in colour may occur due to screen settings and the nature of fine art printing. These small differences are a natural part of the process and are not considered faults.

How to get in touch

If there’s a problem with your order, simply contact us with your order details and a brief description of the issue. We’ll respond promptly and work towards a fair resolution.